Privacy Policy

Effective Date: 01/06/2025
Last Updated: 27/06/2025

Welcome to TPro10XHub. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.pro10xhub.com) or use our associated services, including mobile applications, AI matchmaking tools, and payment platforms.
 

By using Pro10XHub’s services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Pro10XHub is an AI-powered business networking platform designed to help professionals, entrepreneurs, start-ups, and businesses connect, collaborate, and grow. Our services include:

• Membership-based city, state, national, and global networking hubs

• AI-powered business matchmaking

• Business development and investment support

• Events, virtual meet-ups, and knowledge resources

• Partner and ambassador programs

2. Information We Collect

A. Personal Information

When you register or interact with our platform, we collect:

• Full name

• Email address

• Mobile number

• Company name and position

• Business type and sector

• LinkedIn or social profiles (optional)

• Photographs or company logos (for profiles or events)

B. Sensitive Information

For AI-powered matchmaking and profiling, we may collect:

• Business goals and interests

• Investment preferences

• Past revenue range (optional)

• Areas of expertise

• Industry affiliations

• Preferred business categories for networking

C. Payment Information

For membership and event payments:

• Billing name and address

• UPI, credit/debit card, or net banking details via a secure third-party payment gateway
  Note: We do not store your full payment information on our servers.

D. Technical Information

We automatically collect:

• IP address

• Device/browser information

• Location (with permission)

• Usage patterns (e.g., login time, clicks, page views)

3. How We Use Your Information

We use your data to:

• Create and manage your membership profile

• Match you with suitable business opportunities and partners via AI

• Provide access to premium and chapter-based features

• Facilitate payments and transaction history

• Send updates, newsletters, offers, and reminders

• Analyze usage and improve services

• Ensure legal compliance and prevent fraud

4. Sharing of Information

We may share your data only in the following circumstances:

A. With Trusted Partners

We may share minimal required information with:

• AI tools and technologies 

• CRM & automation platforms (e.g., Zapier, Mailchimp)

• Payment gateways (e.g., Razorpay, Stripe)

• Verified franchise owners or event partners in your city/chapter

B. With Other Members (Limited Information)

• Your business profile (excluding payment and sensitive details) may be visible to matched or nearby members based on your preferences.

C. Legal & Compliance

• If required by law or government authority, or to enforce our Terms & Conditions.

5. Data Retention

We retain your personal data for as long as your membership or account is active and up to 7 years after your last transaction or interaction, unless legally required to store it longer.

You may request deletion of your data anytime at: support@pro10xhub.com

6. Data Security

We implement appropriate technical and organizational measures to:

• Encrypt sensitive data

• Secure storage on cloud servers with access control

• Use HTTPS & SSL protection across our website

• Protect payment data via third-party PCI-compliant payment gateways

7. Cookies & Tracking Technologies

Our site uses:

• Essential Cookies for functionality

• Analytics Cookies for behaviour tracking

• Marketing Cookies for remarketing via Google or social media

You can manage your cookie preferences via your browser settings.

8. Your Rights

You have the right to:

• Access, correct, or update your information

• Request deletion of your data

• Withdraw consent for marketing communications

• Object to AI-based matchmaking or profiling (in special cases)

• File a complaint with relevant Data Protection Authorities

For requests, contact: support@pro10xhub.com

9. Children’s Privacy

The10XHub does not knowingly collect or process data from individuals under the age of 18. If you believe a minor has submitted data, please contact us for immediate removal.

10. Third-Party Links

Our platform may include links to external websites or partner platforms. We are not responsible for the privacy practices or content of such third parties.

11. International Users

For users outside India, your data may be processed in India or on cloud servers located globally. By using our services, you consent to such cross-border data transfer.

12. Changes to This Policy

We may revise this policy from time to time. When we do, the "Last Updated" date at the top will be updated. Significant changes will be notified via email or on your dashboard.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact:

Data Protection Officer (DPO)

Pro10XHub - A Barakah Business Communications Private Limited Venture

Email: support@pro10xhub.com
WhatsApp 24x7: 73 3737 1010
Address: Plot No.6-3-252/2/7,

Banjara Hills, Hyderabad, Telangana, India.